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NDA Project
Transforming Data into Decisions
UX/UI Design
|
Desktop App
Overview
Newwe is an employee engagement platform designed to help businesses track and motivate their hybrid workforce.
Team
UI Designer (Me)
Sr UX Designer
Software Engineer
Challenge
Reviewers struggled with a cluttered dashboard that mixed personal and team tasks, leading to confusion and inefficiency. The lack of a unified experience hindered effective performance reviews.
My Role
User research and analysis
UX and UI Redesign
Design Library Kit
Impact
The redesign reduced review time by 25%, improved task tracking, and boosted user satisfaction by 15%, resulting in a more streamlined and efficient review process.
Timeline
Feb 2023 - Nov 2023
Tools
Adobe Xd, Figma
After redesign
Before redesign
Assessing UX before the redesign
Analysis
Heuristic analysis outlinig the key usability problems and improvement opportunities
Employees Dashboard (Before)
Employee dashboard
Reviewed by Team Lead
Employer’s Calender
Employer’s dashboard
Reviewer Dashboard (Before)
Reviewed by CEO
Team’s performance
Manager’s dashboard
Manager dashboard
Interviews
Interviews & usability testing with 10 key stakeholders - Employers, Team Leads, Managers, HR
Dashboard
More cohesive dashboard with separate tabs for personal tasks and team tasks. Bring consistency in all roles.
Reviewers
More cohesive dashboard with separate tabs for personal tasks and team tasks. Bring consistency in all roles.
Information
More cohesive dashboard with separate tabs for personal tasks and team tasks. Bring consistency in all roles.
Visuals
More cohesive dashboard with separate tabs for personal tasks and team tasks. Bring consistency in all roles.
6 areas of improvements
Excessive data visualization
2.
Unclear task
categorization
1.
Lack of
role-specific dashboards
4.
Inefficient task assignment
5.
Navigation challenges
6.
Fragmented workflows
3.
Exploring and designing
Challenge #1
Redesigning employee dashboard
Employees juggle multiple tasks, leading to cognitive overload when faced with a cluttered dashboard. The goal was to create a layout that helps them easily find tasks, track progress, and understand performance without feeling overwhelmed.
Decision 1
To reduce information overload
I focused on separating employee tasks and team related ones
I prioritized essential information upfront, moving less critical data into tabs or secondary views.
Decision 2
Merging two cards in the dashboard | Design for priority & hierarchy
Less critical information from the employee details card is moved to the user information in settings.
Placing the most critical information from two cards & creating one card for employee details in the dashboard
Employee : Final dashboard
Impact
This approach improved task visibility, allowing employees to easily scan and process data, ultimately making their experience more efficient and user-friendly.
Challenge #2
Redesigning reviewers dashboard
While exploring the reviewer dashboard, I noticed a cluttered interface where personal and team tasks were mixed, making it hard for reviewers to stay organized. Important information was buried under icons, adding to the confusion.
The challenge was to create a consistent dashboard for all roles while providing reviewers with a dedicated space to easily manage team tasks, improving clarity and efficiency.
Decision 1: Layout
Exploring scalable dashboard structures tailored to multiple user roles while maintaining a consistent visual hierarchy.
Decision 2: Enhancing team task visibility
A calendar with team overview was introduced to show important details such as team availability, pending reviews, and delegated work.
Enables reviewers to see which task requires immediate action, including escalated tasks, ensuring timely intervention
By surfacing key insights, reviewers can assign tasks more efficiently and fairly among team members
Employee : Final dashboard
Impact
This approach balanced personalization with uniformity, boosting usability while simplifying development and onboarding.
Challenge #3
Data Visualization : Cluttered
While exploring the dashboard, I quickly realized that the overuse of tiny graphs and donut charts was making it hard for employees to quickly grasp important data. The cluttered visuals slowed them down.
so I focused on simplifying the design by applying principles of clarity and consistency. By reducing the number of cards and prioritizing key information, I streamlined the dashboard to make it easier for employees to scan and jump right into their work.
Decision 1: Too many donut charts
Iteration 1
Tasks Review status
My task review (pending) 4
Reviewer (1) 32
Reviewer (2) 0
Before
Iteration 2
Review status
My review
Reviewer 1
Reviewer 2
04
32
00
Pending
Pending
Pending
Iteration 3
Review status
My review
Reviewer 1
Reviewer 2
04
32
00
Pending count
Pending count
Pending count
Task review status
User are confusing with pending reviews for reviewer 1 & reviewer 2.
Cognitive load is more understanding these pi-charts.
Decision 2: Overall task summary
Two donut charts on one card are creating visual noise. Instead created two tabs to switch between personal tasks and team tasks.
Before design
Iteration 1
My work
Team
Open
01
Scheduled variation
01
In progress
02
Completed
04
Delayed
01
Escaleated
04
Closed
15
53
Employee : Final dashboard
Review status
My Review
02
Pending Count
Reviewer 1
02
Pending Count
Reviewer 2
02
Pending Count
My Work
Team Work
Open
In Progress
Delayed
Schedule Variation
Completed
Escalated
Closed
01
02
01
100
01
04
04
15
Impact
Streamlining data visuals from multiple charts to targeted metrics empowers users to instantly identify key insights without visual overload. This data-first approach not only speeds up information scanning but also aligns with user preferences for quick, actionable insights.
My Learnings
User-Centered Design Matters: Understanding the specific needs of users, especially for different roles, is crucial for designing effective solutions.
Consistency Drives Efficiency: A unified, intuitive interface reduced cognitive load and increased productivity for reviewers.
Collaboration is Essential: Close collaboration with stakeholders ensured the redesign aligned with both business goals and user needs.
Next project
Scanner App Redesign
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Next project
Scanner App Redesign
UX/UI Design
Mobile App
2023
ACCOUNT
ABOUT
9:41
Machiel Jhon
jhonmachiel
Edit profile
Notifications
Change Password
Price Plan
Privacy & Security
About
Settings
Log out
9:41
Scanner
Search
My Scans
See All
Recent Scans
Documents
2 items
Health Insurance
02/12/2017
17:14 p.m
Receipt
04/09/2017
10:20 p.m
Passport Copy
02/12/2017
19:10 p.m
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